Frequently Asked Questions -- Contact
Hazel Park, Michigan Police DepartmentHow Do I?Frequently Asked Questions -- Contact

Frequently Asked Questions -- Contact

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What is 9-1-1?,

This is the number to call for immediate emergency police, fire, or medical assistance.

Dial 9-1-1 for:

  • Crimes in progress
  • Life-threatening situations
  • Fires
  • Serious traffic accidents with injuries
  • Medical emergencies
What to do when calling 9-1-1?,

Remember these facts in order for assistance to be dispatched quickly:

  • Remain calm
  • Be prepared to provide the correct address of your emergency and the phone number from where you are calling
  • Stay on the phone until the call taker has terminated the call - do not hang up
  • Keep in mind that help is being sent as the call taker receives your information
  • Provide all necessary information
What if I can only communicate by TTY or TDD?,

All Troy Police/Fire call takers are equipped with TTY (Teletype Writer) and TDD (Teletype Device for the Deaf) detectors and can communicate with TTYs/TDDs from their workstations.

What if I accidentally dial 9-1-1?,

Please stay on the phone until you speak with a 9-1-1 call taker. Do NOT hang up. Otherwise, if the 9-1-1 call taker is unable to verify there is no problem at your location, police officers will be sent.

How do I obtain a copy of a police report?,

Copies of police reports may be obtained in approximately two business days. Contact the Records Bureau at 248-542-6161 and Press Option # 2, Monday-Thursday, 9:00 a.m.-4:00 p.m.