What is 9-1-1?

What to do when calling 9-1-1?

What if I can only communicate by TTY or TDD?

What if I accidently dial 9-1-1?

How do I obtain a copy of a police report?

What is 9-1-1?

This is the number to call for immediate emergency police, fire, or medical assistance.

Dial 9-1-1 for:

• Crimes in progress
• Life-threatening situations
• Fires
• Serious traffic accidents with injuries
• Medical emergencies

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What to do when calling 9-1-1?

Remember these facts in order for assistance to be dispatched quickly:

• Remain calm
• Be prepared to provide the correct address of your emergency and the phone number from where you are calling
• Stay on the phone until the call taker has terminated the call - do not hang up
• Keep in mind that help is being sent as the call taker receives your information
• Provide all necessary information

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What if I can only communicate by TTY or TDD?

All Troy Police/Fire call takers are equipped with TTY (Teletype Writer) and TDD (Teletype Device for the Deaf) detectors and can communicate with TTYs/TDDs from their workstations.

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What if I accidently dial 9-1-1?

Please stay on the phone until you speak with a 9-1-1 call taker. Do NOT hang up. Otherwise, if the 9-1-1 call taker is unable to verify there is no problem at your location, police officers will be sent.

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How do I obtain a copy of a police report?

Copies of police reports may be obtained in approximately two business days. Contact the Records Bureau at 248-542-6161 and Press Option # 2, Monday-Thursday, 9:00 a.m.-4:00 p.m.

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